Published 1 year 7 months ago on July 7, 2015— 14 min read I listen to podcasts every day. Many of them focus on business in a number of capacities, many of them don’t. I found it interesting that two podcasts I listened to nearly back-to-back discussed client onboarding. It wasn’t the focal point…

MartianCraft Consulting Training Products About Blog Subscribe by Ben Brooks August 6, 2015 MartianCraft is a 100% remote company — something we are insanely proud of. Not only are we able to get the best talent from around the world, we allow our staff to work from anywhere in the world. When I was…

Dissecting the ‘habit loop’ to understand habitual behaviour. By James Shelley Let’s closely examine an everyday action: let’s say you walk into a room and flip on a light switch. Why did you do that? Neurologists differentiate between two causes for your action. On one hand, you may have turned on…

The Psychologist’s View of UX Design Psychologist and cognitive scientist Dr. Susan Weinschenk explains how her science informs UX design. Article No :529 | May 19, 2010 | by Susan Weinschenk, Ph.D. You may have heard this story about an elephant: A king brings six men into a dark building. They…

Are You Ready to Teach? Like many others, I’ve spent the past couple of weeks in reflection. On the year past, plus what’s to come. Or rather, what I hope is to come as I plan for the coming year. The week between Christmas and New Year’s is a special one. It’s the afterglow, the time when the…

It’s been 90 days since the re-design of Tools & Toys went live , and compared to the same quarter last year we saw a 3x growth in pageviews, unique visitors, and site revenue. And so, on today’s show I wanted to share more about why we decided to redesign the site, what our goals were, and what has…

As I’ve mentioned in previous articles, the initial direct contact with clients during the discovery meeting is likely the most important moment in the life of a project. While most of my previous reference in this regard has been toward the establishment of designer competence and development of…

I’ve been working from home full-time for more than seven years, and running my own business for the same amount of time. Many of us at least have the opportunity to occasionally work from home, and I daresay that many people would like the chance to do so permanently. It’s not just as…

Originally published in Seattle Weekly There are times when the best advice I can give an aspiring musician is to drop out of school immediately. I loved college myself, and I highly recommend it as a mind-broadening experience and an opportunity to squander your parents' money, but I can think of…

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When Wrong Does Not Apply In response to a post by Neven Mrgan regarding the “wrongness” of iOS 7 icon designs. First off, I don’t like critiques. A simple cost-benefit analysis of our limited time on this planet leads me to believe that time is better spent creating than discussing others’ work.…

Inventor Labs - Blog What it's Really Like Working with Steve Jobs 2011-10-12 People who worked with Steve Jobs (I'll call him Steve) usually don't talk about it. It's kind of an unwritten rule, partly because he was obsessive about his privacy. I think that has all changed now, but I'm not exactly…

Clarity is job #1 Clarity is the first and most important job of any interface. To be effective using an interface you've designed, people must be able to recognize what it is, care about why they would use it, understand what the interface is helping them interact with, predict what will happen…

Spring 2012  ·  5 minutes This essay appeared Issue No. 1 of Offscreen Magazine , a print publication exploring the life and work of people that create websites and apps. There’s an idea my dad’s been excited about lately. I know he’s excited about it because he brings it up at the dinner table…

Learn to be Fast, not Good Back when I was a design neophyte, I was very concerned with doing things the right way and making sure I had my metaphorical design ducks in a row. My lack of expertise clashed with my unfamiliarity with the mores of the design industry to result in molasses-slow…