U.S. President-elect might pursue a more aggressive anti-China trade policy for the benefit of American jobs. There’s the threat of a 45% tariff on Chinese imports and disincentives for American firms that operate in China. The New York real estate mogul’s election victory Nov. 8 naturally raised…

HR Administration The Awesome Influence of Women in HR Whether they’re eliminating traditional performance reviews, improving employee engagement or putting more women in upper management, female HR leaders are making a difference. Meet some of the women influencing HR. January 10, 2017 by Andie…

Credit: Shutterstock Nothing matters more to me than making sure the people we serve have the best experience possible. Sometimes though, the amount of possible paths for moving our product forward is overwhelming or there simply isn’t enough time to test all of our assumptions before making a…

Most of you probably utilize your web browser's autofill/form fill feature. It can be a big time saver, automatically entering data like your name, address, and phone number on the lengthy check-out screens you encounter when you're shopping online. Image: Pexels If you're not careful, though, it…

Until Tokyo Markets Open US Market Snapshot Currencies Commodities Home General International news The Wall Street Journal Get email alerts The Wall Street Journal By Published: Jan 10, 2017 4:56 p.m. ET Share Getty Images A policeman seen at the Christmas market near the…

(Photo credit should read ASIF HASSAN/AFP/Getty Images) After beating India in equity markets, Pakistan beat India in another metric recently: Geopolitics. The country's leaders have skillfully leveraged Pakistan's strategic geographic location to extract a series of benefits from America and…

Don’t be fooled by the latest billionaire meeting at Trump Tower claiming to have made “great” progress in American job creation: Alibaba won’t create 1 million jobs in the U.S. as promised, at least not directly. On Monday, Alibaba BABA, +0.88% Chief Executive Jack Ma became the latest CEO to tout…

Trending A Q&A with Jessica Choi: Attracting Diverse Talent Workforce caught up with Penn Mutual Life Insurance Co.'s Jessica Choi to discuss Penn’s efforts to attract employees. January 9, 2017 by Nidhi Madhavan Jessica Choi Jessica Choi has three mottos: always be learning, make an impact, and…

Getty Images Amazon’s functional experience has become a benchmark Amazon.com Inc. is not only taking market share from traditional retailers Macy’s Inc. and Kohl’s Corp. It’s also setting new standards for customer service that are having an effect on the way bricks-and-mortar stores operate their…

From a data science standpoint, one of the most fascinating criticisms of the US Government report on Russian hacking of the US presidential election is that for all its hyperbolic claims, the actual hard detailed evidence presented in the report is relatively weak and the evidence it does present…

Pharmaceutical entrepreneur Martin Shkreli was suspended from Twitter on Sunday over the harassment of a female journalist. In recent days, Shkreli launched a trolling campaign against freelance reporter Lauren Duca, saying he has “a crush” on her. Among other things, Shkreli asked her to be his…

We have less control over what we wear than we may think. Fashion has traditionally been influenced by factors outside our conscious control. The clothes and accessories we buy reflect the transient style of industry trends. Sure, we have free will over the items we purchase, but the design of those…

Home Economy & Politics Key Words Get email alerts Published: Jan 8, 2017 2:07 p.m. ET Share Gage Skidmore/Wikimedia Reince Priebus in 2014. Reince Priebus, set to serve as chief of staff in the Trump White House, has a fowl view of the Democratic National Committee’s cyberdefenses in the run-up to…

Craig Zoberis, 48, started his career at his father’s contract engineering business where he says he experienced a workplace culture he didn’t like. So, in 2002, after getting an MBA from St. Xavier University in Chicago, he started and focused not just on getting the product right but on creating a…

2017 is expected to be the year that influencers of the C-suite matter. Josh Steimle, author and CMO, predicted that companies will turn to popular business authors, speakers, podcasters, and executives who have built large and engaged followings and offer them freebies to hawk everything from…

That avalanche of promotional emails and in-your-face advertisements isn’t cutting it for shoppers, and it’s costing department stores sales and profits — as well as their employees and locations. This week, Macy’s M, -0.13% announced it’s cutting more than 10,000 jobs and identified 68 stores out…

While digital technology has provided us with expanded opportunities to find and engage customers, it’s also taken something away: the ability to read customers. At one time, salesmen cut their teeth on face-to-face interactions, selling directly to the customer by reading their responses, body…

Photo courtesy of Bobby Bones. Over the past three years, iHeart’s syndicated radio star Bobby Bones has slowly and methodically become the most powerful man in country music. He is also—without a doubt—the busiest man in country music. He might be the most insecure, too…but more on that later. If…

Russian President Vladimir Putin speaks during a gala evening devoted to the Day of Security Workers at the State Kremlin Palace in Moscow on December 20, 2016. (Photo credit: ALEKSEY NIKOLSKYI/AFP/Getty Images) The CIA, FBI and NSA are all in agreement: Putin ordered a coordinated operation to…

Workplace Culture There’s Beauty in a Company Rebranding A flatter management structure and an attitude adjustment helped Joy Chen navigate H2O+ Beauty’s massive corporate overhaul. January 6, 2017 by Nidhi Madhavan H2O+ Beauty had quite the 2016. The 27-year-old skin care company closed the last of…

Having a great, customer service-oriented company culture isn’t the sole province of luxury brands and high-end service providers. To the contrary, great customer service can happen at any style of company, in any industry, and at any price point. Of course, your ability to serve will benefit from…

Kristofer Swanson, CPA/CFF, CAMS, CFE is Vice President and Practice Leader for the Forensic Services practice at Charles River Associates (CRA), which helps companies and their counsel respond to allegations of fraud, abuse, misconduct, and noncompliance. These allegations present in a variety of…

Nvidia Corp. was on a victory lap at CES 2017 after recording monster stock growth in 2016, but it wasn’t all horn-tooting. The company also unveiled new business plans that it hopes will maintain its stock momentum through the next few years. Clad in his token black leather jacket, Nvidia NVDA,…

Vietnam weathered an epic drought in 2016 and the World Bank estimates about a third of its 93 million people still live in poverty. You hear about corruption and faltering agriculture , perhaps a reason why people are poor. But so much for the bad news. The Southeast Asian country with a $200…

Two slightly diverging comments on Thursday from a senior Verizon Communications Inc. executive and the chief of its AOL subsidiary about its proposed acquisition of Yahoo’s core business are likely to confuse investors already jittery about the deal. Early Thursday, Tim Armstrong, the CEO of AOL, a…

Can we just 'wipe' our old computers by deleting all files, emptying the recycle bin or trash & restoring factory settings? The answer is no, not quite, no, not at all. Image Credit: Kroll Ontrack. There’s a conversation I often have with cloud computing spokespeople at trade shows and other…

President Barack Obama is going out with an innovative twist: His farewell address Jan. 10 will be the first presidential address to be broadcast live in 360-degree video. VRScout, a Los Angeles–based virtual-reality media company, will be on hand at the Obama farewell address at the McCormick Place…

Britain's Prime Minister Theresa May, under intensifying pressure to clarify her country's Brexit negotiating stance, apparently plans to clear the air later this month with a major speech outlining priorities and approach. It's about time. The past months have not been kind to the prime minister,…

By the Numbers By the Numbers: Immigration and Economics Immigration is a hot-button topic in American politics. Here are some economic stats about immigrant workers. January 5, 2017 by Each month Workforce looks at important stats in the human resources sector. This month? Immigration. Comment…

It seems every day there is another story about hacking and data breaches, whether the alleged attackers are foreign governments or a lone wolf, the newsworthy targets are high profile, but it is a problem impacting a huge swath of businesses, regardless of size. Yahoo, Eddie Bauer and Target stores…

Health Care Supplemental Health Coverage Makes Employees More Responsible Certain benefits options can help to bridge the gap as health care costs rise and to make employees more responsible for their own health care management. January 5, 2017 by “[Employees] are now moving down the path of being…

Dr. Sanjeev Arora (speaking) and other specialists connect with general practitioners across rural America. In the Project ECHO model, everyone is both teacher and learner. In good news for rural health care in the U.S., President Obama signed the Expanding Capacity for Health Outcomes (ECHO) Act…

Health Care Castlight Acquires Jiff in First Wellness Deal of 2017 More consolidation in the wellness industry as Castlight Health and Jiff combine their companies and resources in hopes of becoming the most comprehensive platform in the industry. January 5, 2017 by Castlight acquires Jiff in first…

The Practical Employer Mandatory Flu Shots Cost Employer If you require flu shots for your employees, you must be willing to exempt certain employees. January 5, 2017 by You may recall that in September I reported on a lawsuit the EEOC filed against a Pennsylvania hospital, alleging that it…

Weeks after Yahoo Inc. disclosed a massive data breach, Verizon Communications Inc. is unsure whether it will proceed with its $4.83 billion purchase of the internet company’s core business, a top Verizon executive said Thursday. Marni Walden, a Verizon VZ, +0.22% executive vice president, said the…

Lately, there is a bit of China in some of the top Indian startups, from e-commerce platform Snapdeal and mobile wallet giant Paytm to ride sharing company Ola and travel portal MakeMyTrip. In the last year or so, India’s startups have seen an influx of investments from China’s top technology firms…

Home Industries Internet/Online Services The Wall Street Journal Get email alerts The Wall Street Journal By Published: Jan 4, 2017 10:30 p.m. ET Share Uber rival says quarterly rides more that doubled from last year Lyft Lyft said it had 12 million passengers who used the service at least once in…

This is one-half of a two-part series. Read the related story, Be Prepared: The Top ‘Social Engineering’ Scams of 2017 . If fancy computer skills are part of your mental scenario, rewind the tape in your mind. That’s not how it’s happening nowadays. Usually, the hacker is someone tricking the…